PIA Privacy Policy
This Website('PrivateInternetAccess.com'), its owners (collectively, 'London Trust Media, Inc.') and constituents believe that the privacy and security
of our visitors and clients information are of utmost importance. As such, we administer strict policies safeguarding your privacy and security. This
document ('Privacy Policy') defines and informs you of any and all of the instances in which your data and information (collectively, 'info')
may be saved and how it may be used.
INFO WE COLLECT
From Clients of our Service
- E-mail Address.
- Payment Data.
- Clients who opt to use the optional control panel will receive a temporary cookie.
From the Website and Email
- Google analytics data (appears anonymous). Google may store a cookie. Feel free to opt out with Google's plugin.
- Credit Card Protection
- Internationalisation (i18n)
- Affiliates who opt to use the optional control panel will receive a temporary cookie.
- Apache Webserver (see apache.org) logs.
- Submissions on the 'Contact Us' page.
- Any e-mails we receive.
INFO USES
- E-mail address is used to send subscription information, payment confirmations, customer correspondence, and Private Internet Access promotional offers only.
- Payment data is used to manage client signups, payments, and cancellations.
- Google analytics data is used to improve our website.
- Apache webserver logs are regularly pruned and are created by the webserver. No usernames or passwords are ever logged by the webserver.
- Contact submissions and e-mails will be used for correspondence.
- Temporary cookies are used to handle control panel logins.
PrivateInternetAccess.com does not collect or log any traffic or use of its Virtual Private Network ("VPN") or Proxy.
DISCLOSURE
PrivateInternetAccess.com is a business that strives to protect privacy and the privacy rights of our clients. Although we will comply with all valid subpoena requests, our legal team scrutinizes each and every legal request that we receive for compliance with both the "spirit" and letter of the law. For invalid or overly broad subpoenas, we will often question or attempt to narrow the scope of any subject matter sought. Moreover, when it is possible and a valid option we will provide the user an opportunity to object to any requested disclosures. We cannot provide information that we do not have. PrivateInternetAccess.com will not participate with any request that is unconstitutional.
The State of California requires us to post specific language related to our privacy policy. By default, PrivateInternetAccess does not share your private information with any third parties aside from the disclosures already made in this privacy policy. However, if you wish to inquire into how PrivateInternetAccess does not share our user's personal information with third parties for direct marketing purposes, you may contact:
John Arsenault
Privacy Policy Administrator
Private Internet Access
4643 S Ulster Street
Suite 1120
Denver, CO 80237
United States
(347)586-9467 (Ext. 904)
privacy@privateinternetaccess.com
BY USING THIS WEBSITE AND/OR SERVICES, YOU AGREE THAT YOU CONSENT TO THIS PRIVACY POLICY AND ANY CHANGES HERETO IN THE FUTURE. YOU AGREE THAT
PRIVATEINTERNETACCESS.COM MAY MAKE CHANGES TO THIS PRIVACY POLICY AT ANY TIME WITHOUT ANY GIVEN NOTICE AT ITS DISCRETION.
Private Internet Access does not share user's personal information with third parties for direct marketing purposes. Please contact privacy@privateinternetaccess.com for further information.
For all civil or law enforcement requests, please contact legal@privateinternetaccess.com. If you have a request that requires mailing or facsimile, please use the information below:
London Trust Media, Inc.
d/b/a Private Internet Access
Attn: Legal Department
4643 S Ulster St
Suite 1120
Denver, CO 80237
United States
While Private Internet Access agrees to accept service of law enforcement requests based on the above methods, Private Internet Access does NOT waive any legal rights based on this accommodation.
Last revised August 11, 2016
